Frequently Asked Questions Avon IN
Sales
Q: Do you have the 2022 Volkswagen Tiguan?
Yes, we have the 2022 Volkswagen Tiguan in stock at Andy Mohr Volkswagen. You can shop our inventory online or give us a call to schedule your test drive and see the Tiguan in person for yourself today!
Q: Can I get a loan for a car if I'm self employed?
A: Absolutely! Our friendly finance team has experience working with all types of customers. You can submit a finance application on our website or schedule an appointment to meet with a member of our team today!
Q: ¿Tiene algún miembro del personal que hable español?
A: ¡Sí! Andy Mohr Volkswagen tiene varios miembros del equipo bilingües que estarán más que felices de ayudarlo a comprar un automóvil en su idioma nativo. ¡Puede programar en línea o llamarnos hoy!
Q: How Can I Boost My Car's Trade-In Value?
A: Start by driving smartly. Driving more aggressively by accelerating too quickly or braking too hard causes more wear and tear. Additionally, be sure to keep up on routine maintenance and get any needed repairs. Finally, to make sure it make a great first impression, it's a good idea to wash and detail your vehicle inside and out before bringing it in to the dealership.
Q: How Do I Trade In My Car?
A: When trading your car, you’ll need to bring the model to the dealer to have it assessed. One of our team members will look over your car to check its condition and do some research into its history and market value to determine its worth.
Q: How much do I need for a down payment on a car loan?
A: The amount of money you need to put down for your loan depends on several factors including your credit history as well as the amount and term of the loan. Our finance team has experience working with customers from all walks of life. They will be able to find the right car for you at a price you can afford.
Q: How does returning a lease work?
A: You will have the option to either buy out the leased vehicle or return it. If you decide to return your leased car, you may be responsible for any excessive wear and use or damages that occurred over your lease period. Additionally, you may have to pay for exceeding the mileage limit and a disposition fee, if applicable.
Q: Do you offer a discount for first responders?
A: Eligible military, veterans, and first responders may qualify for $500 in bonus cash on select new Volkswagen vehicles. Call for more details!
Q: How much should I have for a down payment on a car?
A: When it comes to a down payment on a new car, you should try to cover at least 20% of the purchase price. For a used car, a 10% down payment might do. Part of your decision will depend on where your credit score stands.
Q: What does it mean to order a vehicle?
A: When ordering a vehicle directly from the factory, it can be built to your exact specifications in terms of colors and features. Then it gets shipped here to the dealership where you can come pick it up. If you'd like to order a vehicle, give us a call today!
Q: What does reserving a vehicle mean?
A: If you see a vehicle you like that is inbound to our lot, you can put down a small good faith payment to reserve that vehicle in advance of it's arrival. Then we will hold it for you once it comes in. If you would like to reserve a vehicle, please give us a call today!
Q: What is a good APR for a car loan?
A: The terms of your loan will depend on a few factors including your credit score and how much you put for a down payment. If you'd like us to estimate what a loan might look like for you specifically, please give us a call and one of our financing experts will be happy to help!
Q: Do you offer financing?
A: Absolutely! The experienced finance team at Andy Mohr Volkswagen has experience working with customers from all walks of life. No matter what your situation is, we are committed to helping you get into the vehicle you need at a price you can afford. Give us a call today to see what we can do for you!
Q: What does buy here pay here mean?
A: The term “Buy Here, Pay Here” refers to dealerships in which the financing for the vehicles purchased is done in-house. Our finance team looks at all lending options to find you the best deal possible. Give us a call today to see what Andy Mohr Volkswagen can do for you!
Q: How do I apply for financing?
A: You can give us a call to schedule an appointment with our finance team today or get the process started online by submitting your information via our secure finance application form. Either way, we look forward to helping you get into the right car for you!
Q: How can I get a car with a low down payment?
A: Three factors that determine whether you can qualify for a loan with a low down payment are your credit score, your current car's trade-in value, and the price of the car you want. To see if you qualify, give our team a call today!
Q: What determines APR for a car loan?
A: The biggest factors that determine the annual percentage rate (APR) for a loan are your credit score, the amount financed, and the term of the loan. Having a larger down payment can also help lower your interest rate if you can afford it. To see what you could qualify for, give our team a call today!
Q: Do I need to schedule a test drive?
A: While you don't have to schedule your test drive in advance, giving us a call or submitting a form on our website ahead of coming in can help us make sure we have the car you want on the lot and ready for you. Either way, we look forward to seeing you soon!
Q: Is it better to lease or buy a car?
A: Benefits of leasing usually include a lower upfront cost, lower monthly payments compared to buying, and no resale hassle. Benefits of buying usually are car ownership, complete control over mileage, and a firm idea of costs. If you need a little help determining which option is right for you, give us a call today!
Q: Do you sell hybrid and electric Volkswagens?
A: Volkswagen offers a wide range of EV and hybrid vehicles, from compact cars to sedans to SUVs, so you're sure to find one that will suit your needs. If you're interested in something we don't currently have on the lot, we can order it for you. Just give us a call and let us know what you're looking for today!
Q: Is it worth it to buy a hybrid car?
A: Honestly, it depends on your needs. If you commute regularly, then a hybrid could prove to be a great option for you. Basically, the more often you drive, the more sense it could make to look to hybrids for your next ride. If you're still uncertain or just want to schedule a test drive, give us a call today!
Q: What are the most important factors to consider when buying a car?
A: When buying a car, it's important to consider your budget, your needs, the car's reliability, and its resale value. Determine how much you can afford and what features are essential to your lifestyle. Research the car's safety ratings and consumer reviews to ensure its reliability. Finally, don't forget to consider the car's resale value when making your decision. Visit our website to explore our wide selection of reliable and affordable vehicles that fit your needs and budget.
Q: What does it mean for a used car to be certified?
A: When a used Volkswagen car is certified, it means that it has undergone a rigorous inspection process to ensure it meets the manufacturer's standards. The inspection covers various aspects of the vehicle, including its mechanical and cosmetic condition, and any necessary repairs or replacements are made using genuine Volkswagen parts. Certified pre-owned Volkswagen cars also come with extended warranties and roadside assistance, giving buyers added peace of mind. If you're looking for a reliable used car, consider purchasing a certified pre-owned Volkswagen from our dealership.
Q: How long does it take to get approved for a car loan?
A: The approval time for a car loan can vary depending on several factors, such as your credit history, the amount of the loan, and the lender's requirements. However, our finance team works hard to get you approved as quickly as possible, usually within a few hours.
Service
Q: Do you service other brands besides Volkswagen?
A: Yes we do! Here at Andy Mohr Volkswagen, our friendly service team has experience working on vehicles of many different brands. You can schedule your service appointment on our website or by giving us a call today!
Q: How long does an oil change take?
A: You can usually expect an oil change to take about 30-45 minutes. While you wait, you can enjoy the amenities of our cozy waiting area. Our service team works to complete each task as efficiently as possible. Give them a call today!
Q: What does it mean if my brakes are squeaking?
A: It's most likely an indication of brake pad wear and means that you need new brake pads. If you ignore this warning sign for too long, the repairs could become much more costly later. Give our team a call today!
Q: What Should My Tire Pressure Be?
A: The typical recommended PSI sits around 30-35 PSI. However, to get the most accurate information for your specific vehicle, you should always consult your owner's manual or contact your local manufacturer service center.
Q: How do you bleed brakes?
A: First, loosen the bleeder screw on the brake. Next, attach a small, thin hose to the end of the screw and place the other end in a jar. After that, have someone get into the car to push the brake pedal down and release it and open the bleeder screw completely. If there are any bubbles in the fluid in the jar, this means there is air in your brake lines. Repeat the process with the brake pedal, loosening and tightening the screw until no bubbles appear. Finally, fill up your brake fluid and repeat the process for all brakes until there is no more air in the lines. If you run into any issues, feel free to reach out to our service team!
Q: How Long Do Car Batteries Last?
A: Car batteries, on average, last between three and five years. Older car battery models typically display signs like fading dashboard lights and difficulty starting up when they are in decline. However, today, newer batteries are often built to last up until the moment they fail. Although this provides you with vital electrical output until the end, it also means your car battery can die with little to no warning.
Q: How much does it cost to get a new transmission?
A: Replacements can range from roughly $1,800 to $3,400. Depending on the repair shop and technicians, labor charges can range from about $500 to $1,200. To get a quote for your specific vehicle and transmission, give us a call today!
Q: Do you sell parts for cars besides Volkswagen?
A: Yes, our parts department can order parts for most makes and models. Give us a call today to place your order!
Q: How long can you keep driving with the check engine light on?
A: Delaying getting your vehicle serviced when the check engine light comes on will likely make the eventual repairs more expensive. Fixing the problem quickly is both cheaper and safer. Give our team a call to schedule your service appointment today!
Q: Can I schedule my service appointment online?
A: Of course! Simply fill out your information on the convenient service form on our website, then pick a day and time that works best for you.
Q: Do you have any service specials?
A: Yes, we do! They can be found on our website. The specials are updated regularly, so make sure you check back frequently to make sure you're getting the best deal!
Q: Can I get my car serviced with you even if I didn't buy it from you?
A: Definitely! Our team of certified service technicians are more than happy to work on most makes and models. Give us a call to schedule your appointment today!
Q: Do you service the Taos?
A: Yes, absolutely! The certified service team at Andy Mohr Volkswagen is qualified to service any and all Volkswagen models and even models from most other common brands as well. Give us a call to schedule your service appointment today!
Q: ¿Tienen técnicos de servicio que hablen español?
A: ¡Sí, el equipo de servicio de Andy Mohr Volkswagen se enorgullece de atender a nuestros clientes de habla hispana en su idioma nativo!
Q: Is cheap gas bad for your car?
A: It's generally fine to use the cheapest gas your car is rated to use. Most vehicles have no issue with regular unleaded gas. However, performance vehicles may require a higher octane of fuel. When in doubt, refer to your owners manual for best practices when it comes to your specific vehicle!
Q: How do I clean my car's headlights?
A: Toothpaste and baking soda can be effective cleansers for cleaning headlights. Both products are abrasive enough to take off the fog without scratching or damaging the headlights. If your car needs additional maintenance, give us a call today!
Q: How to tell when your car tires need to be replaced?
A: Place a penny in the tread of your tire. Turn the penny so that Lincoln's head points down into the tread. See if the top of Lincoln's head disappears. If it does, your tread is still above 2/32” and you're good to go. Otherwise, it's likely time to get new tires. Give us a call to schedule your service appointment today!
Q: How long do wiper blades last?
A: Windshield wiper blades can last anywhere from six months to a year on average. Blade lifespan can vary because of a variety of factors, including cleaning frequency, environmental factors and exposure to sunlight. If you need new wiper blades, give us a call today!
Q: What should your tire pressure be in the winter?
A: 30 to 35 PSI is generally recommended as the ideal tire pressure for winter temperatures, but the exact recommended pressure varies depending on the type of vehicle and how low the temperature drops. Ultimately, it's important to check your vehicle's owner's manual and go with the recommended tire pressure provided.
Q: How often does my car need maintenance?
A: Typically, we suggest having your car serviced once a year or at 12,000 miles. However, your owner's manual will always be your #1 resource when it comes to determines the needs of your specific vehicle. If you think you might be due for routine maintenance, give us a call today!
Q: How long can I delay getting my car fixed?
A: Any amount of delay could not only lead to the eventual repairs needed becoming more expensive, but it could also be dangerous! If you believe your vehicle may need servicing, you should always schedule an appointment at your earliest opportunity. Don't hesitate to give our team a call today!
Q: How often should I have my car serviced?
A: Your car should be serviced at regular intervals to ensure it runs efficiently and to prevent major issues. Check your owner's manual for the manufacturer's recommendations on service intervals, but in general, it's recommended to have your car serviced every 5,000-7,500 miles. At Andy Mohr Volkswagen, we offer routine maintenance services such as oil changes, tire rotations, and brake inspections. Give us a call to schedule your service appointment today!
Q: What is included in a routine maintenance service?
A: Routine maintenance services typically include an oil change, tire rotation, and a multi-point inspection. During the inspection, our team will check your brakes, fluids, belts, hoses, and other important components to ensure they are in good working order. Regular maintenance helps keep your car running smoothly and can prevent major issues down the road. Give us a call to schedule your routine maintenance appointment today!
Q: How can I tell if my car needs new brakes?
A: Some signs that your car may need new brakes include a squeaking or grinding noise when you apply the brakes, a soft or spongy brake pedal, or if your car pulls to one side when braking. If you're experiencing any of these issues, give us a call to schedule a brake inspection today!
Still Have A Question?
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| Monday | 8:30AM - 8:00PM |
| Tuesday | 8:30AM - 8:00PM |
| Wednesday | 8:30AM - 8:00PM |
| Thursday | 8:30AM - 8:00PM |
| Friday | 8:30AM - 6:00PM |
| Saturday | 8:30AM - 6:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 2:00PM |
| Sunday | Closed |
| Monday | 7:30AM - 6:00PM |
| Tuesday | 7:30AM - 6:00PM |
| Wednesday | 7:30AM - 6:00PM |
| Thursday | 7:30AM - 6:00PM |
| Friday | 7:30AM - 6:00PM |
| Saturday | 8:00AM - 2:00PM |
| Sunday | Closed |